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Improving the quality of care for children and young people in Glasgow 

 It can be very stressful when your child is unwell. We know that there is a huge amount of information available at your fingertips, but finding something that provides clear and accurate information is not always easy! 

The resources on the Royal Hospital for Children Glasgow (RHCG) website/app have been developed with our multi-disciplinary team to help ensure you can find everything you need to know about your child coming to hospital. 

Our parent and young people advice has been developed in partnership between our hospital medical staff and primary care colleagues and adapted with permission from the Healthier Together initiative. You'll find information on common childhood illnesses, including advice on 'red-flag' warning signs to look out for, when and where to seek help and how to keep your child comfortable. Our information is regularly reviewed by our team to make sure we are giving you accurate and up-to-date advice. 

This information has been developed alongside our professional resource to be used not only by parents but also by healthcare professionals. We want your child to receive consistently high-quality care, irrespective of which healthcare provider you take them to see.

About Our Team

Dr. Morag Wilson is a Consultant Paediatrician at the Royal Hospital for Children, Glasgow. She is the Project Lead. The RHCG site and App has been developed to give parents the information they need about looking after their child's health at home, when to come to hospital and what to expect when they come. The health professional information has been developed as resource for professional users of the hospital, and includes parent safety netting and discharge information, which mirrors the pre-hospital side. This is closely linked with the paediatric guideline site for RHCG.

Michelle Kirkwood is the Knowledge Services Manager for NHS Greater Glasgow & Clyde. She is responsible for overseeing the development of apps for staff and patients within NHSGGC as part of the Scotland-wide initiative, The Right Decision Service.

Seona Hamilton is the Subject Specialist Librarian for the Women & Children's Directorate in NHSGGC. Seona is responsible for gathering and organising the information for the website/app and adding it using the Right Decision Service content management tools. She is also involved in collating usage statistics and ensuring the content is kept up to date.

Dr. Geetika Kumar is a Consultant Paediatrician at the Royal Hospital for Children, Glasgow.  Geetika's main role has been in developing the pre-hospital clinical information for parents, and the safety netting information leaflets after they have seen a clinician.

Melville Dixon is head of the Paediatric Orthotic Service for GGC and chair of the Parent and Carer Group for the Children’s hospital. He has worked for the hospital since 2004 and loves his job because he has the privilege of helping the children and families we treat here at the Royal Hospital for Children in Glasgow.

Coral Brady is the Business & Administration Manager for Women & Children's Services in NHSGGC.

Lucie Agolini is an independent UI / UX Designer with 11 years behind her of crafting user focused digital experiences and products.  She much enjoyed injecting playfulness and relatability into the illustrations and interface of the NHS RHCG website and apps. You can find examples of Lucie's other work at www.lucieagolini.com or drop her a line at lucie@lucieagolini.com.

Acknowledgements

Thank you to the many people who have invested their time and effort and shared their work to make this possible, below is not an exhaustive list:

  • Dr. Sanjay Patel - Project Lead, Healthier Together
  • Jennie McLaren - Clinical Lead, KIDS NHS GGC
  • Dr Graham Bell - Clinical Lead, Glasgow Paediatric Guidelines
  • Douglas Samson - Glasgow Children's Hospital Charity
  • Laura Sinclar - Glasgow City Youth Health service
  • Rachel Baxter - Edinburgh Children's Hospital Charity
  • Dr. Isabelle Cullen -GP
  • Dr. Alan McDevitt - GP
  • Dr. Ann Goldie -Paediatric Anaesthetist
  • Katie Black - Paediatric Liaison Psychiatry
  • Gillian Bowskill - Lead Nurse, Infection Prevention & Control
  • Karen Prince - Senior Charge Nurse, Paediatric Outpatients
  • Lesley Crosbie - Outpatient Waiting List Manager
  • Alain Saum - wearewithyou.org.uk
  • Dr. Steve Foster - Consultant Paediatric Emergency Department
  • Dr. Rosie Hague - Consultant Paediatric Infectious Diseases 
Disclaimer

This website/app (“App”) is intended as a reference source for patients, parents, carers and visitors to the Royal Hospital for Children, part of NHS Greater Glasgow and Clyde, legally known as Greater Glasgow Health Board (the “Board”). Any information within the App on the management of health conditions should not replace the advice of a healthcare professional.

The content of the App is specific to this Board and it may not be applicable to other local healthcare areas. While the Board endeavours to ensure that the information accessed via the App is correct, the Board does not warrant the accuracy and completeness of the material accessed via the App. The Board may make changes to the App at any time without notice. Some of the material accessed via the App may be out of date, and the Board makes no commitment to update such material. The App is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the App is made available by the Board on the basis that the Board excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for this legal notice, might have effect in relation to the App.

Users assume all responsibility for using the information accessed via the App. Users should be aware that whilst the website is updated continually, mobile device updates are monthly. It is the user’s responsibility to ensure the information given is current. If the user has health concerns, they should contact a healthcare professional.

Google Translate

The web version of this App has the option to use Google Translate to translate pages into other languages. We have included this option because we recognise that not everyone who uses the Royal Hospital for Children has English as their first language.

Google Translate is a "machine translation" service and the translated pages have not been checked for accuracy. They may not be of the same quality as information provided by a professional human translator.

 

Editorial Information

Last reviewed: 22 March 2023

Next review: 31 March 2026

Author(s): RHCG App Development Group