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The phone number to call in an emergency is 999.
As an Emergency Department, we see the most severely ill and injured children first in a process called 'triage'. This means that children are not necessarily seen in order of arrival.
We try to see patients as quickly as possible, but the waiting time to see a doctor or specialist nurse practitioner is very dependent on the clinical activity of the department. This can vary hugely depending on the volume of patients and the severity of the illness / injury of those who are accessing the department at any given time.
Children who are waiting are monitored by nursing staff. After the initial assessment and treatment, patients may be admitted to the hospital or discharged home
Your own GP practice, or when they are closed Out of Hours services, may be able to help you.
Not all injuries require the services of our Emergency Department. For minor injuries you may be seen more quickly if you attend a Minor Injuries Unit. See below for details of where to go, depending on the age of your child and where you live.
Your own GP practice:
If your child is unwell or has a non-urgent health concern, phone your local doctor (GP). Most GP surgeries are open Monday-Friday 8am-6pm. You do not need to have a negative coronavirus test to call your GP, but if you are worried that your child is unwell with coronavirus symptoms dial NHS 111. For more information on COVID-19 click here.
Out of Hours (OOH)
The NHS 24 111 service provides urgent health advice out of hours, when your GP practice or dentist is closed.
It's sometimes referred to as 'unscheduled care services'. This means that the service is there for you, in the out of hours period when other sources of support such as your doctor or dentist are closed.
Minor injuries: Under 1 year olds
Minor injuries: 1 to 5-year-olds
Minor injury units (MIUs): 5 to 15-year-olds
Last reviewed: 12 January 2021
Next review: 12 January 2022
Reviewer Name(s): Dr Morag Wilson; Dr Geetika Kumar